How to manage your distributed team and client relationship

What you will get as a result: • Know the success factors for collaborating successfully over physical distances, time zones and cultural boundaries • Tools you can apply in your own team/client situation to establish a trusting work relationship • Tips on how to deal with conflicts that definitely come up Many distributed teams ‘go with the flow’, routines are created step by step. Client relationships are managed more in a trial and error manner than in a planned way. Conflicts arise, the vicious circle of promises and not meeting targets, more wrong promises and more frustrations on all sides lead to unnecessary costs and resource consumption. With the right approach, many pitfalls and wrong routines can be avoided. THE POINTS WE WILL COVER • How do agile principles and remote teamwork go together? Success factors in the distributed work setting • How to organise distributed work effectively? Approaches for team organisation, synchronous and asynchronous work routines • What role does trust play? Tools and processes to build a trusting relationship and for conflict resolution • How to do it right from the start? Tools for aligning the distributed teams • How to deal with cultural differences? Tips for your (most likely) multicultural team We have a lot of content to cover. Nevertheless, we will focus on the challenges of the participants’ work situations to provide practical solutions that can be applied right away. The rates for the course *Includes: one day of class attendance for one person, handouts, meals. • Early price (till 15th of September) 175 EUR • Regular price (from 16th of September) 225 EUR