The intersection of customer success and product management

Tickets: 100 UAH, payment on the spot. Do not forget to fill the registration form! https://goo.gl/forms/1clKrNjlTSp5X0bA2 --------------------------------------------------------- Lee is going to explain the importance of taking customer success into account when developing product vision. He will showcase how when he came to Matic, the first thing he did as a product manager was to define the customer lifecycle, which leads him to understand better who their true customer is and thus develop more meaningful products. Lee Maliniak is the VP of Product Management at Matic, an industry leader in the mobile and online delivery of homeowners insurance. As a seasoned product leader, Lee managed the Express Lane quoting platform at Esurance, the third largest auto insurance company in the US. Most recently, he led the customer success team at WalkMe, an 800M dollar B2B company that delivers digital adoption solutions. Recommended audience: Product managers, Marketers, startupers, entrepreneurs, team leads, customer success