UI/UX Meetup with Stephen Riley. Customer Experience Mindset

If you are a UI/UX Designer or Product Manager, don’t miss ZEO University Customer Experience Mindset Meetup. We will study practical cases and discuss, how to create a product that meets customer's expectations. Participation is free, but registration is required: https://zeoalliance.typeform.com/to/iVBXIL Who is the speaker? Stephen Riley brings over 20 years of experience as a Customer Experience Leader/UX Designer, visionary, and strategist leading cross-functional teams. In his work Stephen bases on: - effective discovery process to learn what matters most to customers; - designing effective and successful experiences that ensure a positive business outcome; - identifying critical areas for improvement through the synthesis of quantitative and qualitative data into actionable insights; - engaging teams in design thinking to improve decision-making capabilities. Formally trained as a Product Designer, Riley applies the fundamental principle of ‘form follows function’ (human factors) to design solutions in the online/digital realm. What will we talk about? - explore case studies; - discuss how mobile devices have reshaped the face of our access to content and the way we engage with eCommerce; - role and mindset that ensures the customer outcome permeates every facet of intentionally designing and delivering great experiences. When? March,15, 7:00 - 8:30 p.m. Where? ZEO Alliance office. Language: English. Audience: Product Managers, UI/UX Designers. REGISTRATION IS REQUIRED: https://zeoalliance.typeform.com/to/iVBXIL Participation is free but the number of attendees is limited by the location. Please be aware that applications will be moderated by the organizers.